Government.
Built around your world.
We build permitting, licensing, and inspection systems that replace paper forms and walk-in counters.
Understanding the challenge
Local government agencies still run core operations on paper forms, walk-in counters, and 20-year-old client-server applications. A building permit in a mid-size city takes an average of 47 days from application to issuance—not because the review is complex, but because the application sits in someone's inbox for 3 weeks before anyone looks at it. Inspectors drive routes planned on whiteboards. License renewals require in-person visits.
We build digital permitting and licensing platforms that accept applications online, route them through configurable review workflows, collect fees via integrated payment processing, and issue approvals electronically. For a county building department, we reduced permit issuance time from 47 days to 11 by eliminating the queue-sitting problem with automated routing and SLA tracking.
Inspection scheduling uses geospatial optimization to plan daily routes, cutting windshield time by 35%. Citizen-facing portals provide real-time status tracking so applicants stop calling the front desk to ask where their permit is. Every transaction logs to an audit trail for public records compliance.
Built for your requirements
Digital Permitting & Plan Review
Online permit applications with configurable intake forms per permit type. Automated routing to the correct review department based on project scope. Plan review markup tools, comment tracking, and digital approval signatures. Fee calculation based on project valuation or flat schedules.
Licensing & Renewals
Business license, professional license, and special permit management. Online applications, automated background checks and eligibility verification, configurable renewal cycles, and payment processing. Expired license enforcement lists generate automatically.
Inspection Scheduling & Field Tools
Geospatially optimized inspection routing that cuts drive time by 30-40%. Mobile inspection apps work offline in low-connectivity areas and sync when back on network. Configurable checklists per inspection type. Pass/fail results push to the permit record immediately.
Citizen Self-Service Portals
Public-facing portals for permit applications, license renewals, inspection scheduling, and status tracking. Reduces phone calls and walk-in traffic. WCAG 2.1 AA compliant. Multi-language support. Integrated payment processing for fees and fines.
Questions, answered
How long does it take to implement a government permitting system?
A production deployment covering 2-3 permit types typically takes 16-20 weeks. That includes intake form configuration, review workflow setup, payment integration, and citizen portal. Expanding to additional permit types adds 3-4 weeks each since the underlying platform is already in place.
What government compliance requirements do you handle?
We build for ADA/WCAG 2.1 AA accessibility, public records retention policies, PCI DSS for payment processing, and CJIS requirements where criminal background checks are involved. All transactions log to immutable audit trails. Hosting meets FedRAMP or StateRAMP requirements depending on the deployment model.
Can you integrate with existing government systems like ERP or GIS?
Yes. We integrate with Tyler Munis and New World for financial and ERP data, Esri ArcGIS for parcel and spatial data, Accela and CityView for legacy permitting migration, and various county assessor and recorder systems. Data flows bidirectionally so the system of record stays current.
Do you support offline use for field inspectors?
Yes. Our mobile inspection apps cache the daily assignment list, checklists, and relevant permit data locally. Inspectors complete inspections, capture photos, and record results offline. Everything syncs to the server when connectivity returns. Conflict resolution handles the rare case of concurrent edits.